Operational resilience and business continuity management

Strengthen your risk management.
Optimise your treasury operations.

Prepare, withstand, recover and adapt. Ensure that your operational resilience and business continuity management processes are able to support your customers and meet your regulatory requirements.

End-to-end visibility.

Rapidly identify and assess your critical operations to anticipate issues, demonstrate your recovery capability, and adapt for a more resilient future.
  • Ensure that your operational resilience and BCM programs are aligned with your ERM, third-party risk management and IT risk management processes
  • Collaborate and communicate the complexity behind delivering services
  • Understand the impact of a compromised resource and quickly identify vulnerabilities
  • Visually process map your services with their supporting resources

Holistic insights.

Ready-made dashboards and reports deliver insights that help you measure resilience progress, test your scenarios, and drive decision-making.
  • Visibility of your resilience and business continuity programs, integrated with your risk management systems
  • Continuously improve with year-on-year reporting and workflow reminders
  • Report on scenario testing progress and failures, identify resource interdependencies and vulnerabilities to focus on recommendations for improvement
  • Report easily to stakeholders and understand the impact of your resilience posture on your customers, your business and the market

Capture, measure and actively monitor.

Use pre-designed dashboards and reports to measure progress and drive decision-making with consolidated, structured data.
  • Understand resource interdependencies and your most important services and your most critical operations and reliance
  • Optimise the time and effort spent on capturing and aggregating data for resilience and business continuity management
  • Drive consistency in reporting and decision-making across your business
  • Communicate your resilience position with boards and senior management

Address regulatory requirements.

Demonstrate compliance with resilience and BCM regulatory requirements.
  • Identify and analyse critical operations and set impact tolerances
  • Enable accurate records, communication and ongoing documentation of your business processes
  • Document supporting processes and resources, such as systems and vendors, and test your scenarios
  • Have confidence that you are addressing APRA’s CPS 230 requirements for a best-practice approach to resilience

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